Date: Thursday 23 November 2023
Venue: VisitFlanders. Rue du Marché aux Herbes/Grasmarkt 61, 1000 Brussels, Belgium
Time: 10h00 to 13h00 and light lunch (ending at 14.15)
Registration: Free of charge on 'first-come, first-served' basis, as space is liimited.
To register: fill in the online Google Form
Please note that all costs related to travel and accommodation are the responsibility of the participant.
For security reasons you must bring a valid photo ID.
Partners of the DIVETOUR project - "Digital Competencies and Tools for Enhanced VET on Tourism and Accessibility", present a half-day event offering tourism stakeholders, including students, teachers and professionals, an opportunity to become familiar with accessible tourism and its challenges in this transitional period.
Learn about the use of new technologies in developing new sustainable businesses and discover some of the best practices in training for tourism accessibility and inclusion in Belgium and elsewhere in Europe.
Speakers include representatives of the European Commission DG GROW Tourism Unit, European Travel Commission, European Tour Operators' Association, European Association of Service providers for Persons with Disabilities, AccessibleEU Resource Centre, ENAT and the DIVETOUR partnership.
The event will be followed by a light "networking" lunch, offered by the DIVETOUR project.
Download the Information Sheet and Programme from the Downloads section.
9.30 Registration and welcome
10.00 Session 01 Introduction: European Tourism in Transition, the new challenges Moderator: Emiliano Deferrari, European Network for Accessible Tourism (BE)
10.00 Welcome by VisitFlanders
10.05 Introduction by Vaida Sinkevičienė, Panevėžys Training Center (LT) and Emiliano Deferrari
10.15 Thomas Segretain, Policy Officer, DG Grow -Tourism Unit, European Commission (BE)
10.30 Ludivine Destrée, European Travel Commission (BE)
10.40 Tim Fairhurst, European Tourism Operators Association (BE) - Video message
10.50 Katrien Mampaey, VisitFlanders (BE)
11.00 Marie Audren, HOTREC Hospitality Europe (BE)
11.10 to 11.30 Coffee Break
11.30 Session 02 Tourism training, new skills for inclusion DIVETOUR training modules and curriculum | Round Table
Moderator: Emiliano Deferrari
11.30 Maria Stella Minuti, Project DIVETOUR, Incipit Consulting (IT)
11.45 Round Table
- Gabriele Carli, Project DIVETOUR, Wattajob (IT)
- Giulia Bergamasco, Project IN-TOUR, European Association of Service Providers for persons with Disabilities (BE)
- Stéphanie Herman, Access and Go (BE)
- Michelle Vandepoele, INTER (BE)
12.30 Session 03 Accessible Tourism, accessible technologies in practice Success stories, business cases
12.30 Magnus Berglund, Accessibility and Inclusion Advisor (SE)
12.40 Jan Carron, Hotel.eu (BE)
12.50 Selvakumar Ramachandran, Eyemmersive (UK)
13.00 Conclusions: Emiliano Deferrari, ENAT(BE)
13.10 to 14.15 - Light Networking Lunch